ÜBER UNS

About Topsterne GmbH – the Hamburg experts for the purchase and sale of smartphones, tablets and other electronic devices.

A success story made in Hamburg: Farhad Mirzaei once started his business with just a laptop and a cell phone. The purchase of cell phones gave rise to the company “Topsterne GmbH,” which is now one of the best addresses not only in Hamburg , where the main branch has been located since August 2013, but also nationwide when it comes to smartphones and other technical products both to buy and to sell. With its website, which was developed in-house in 2023, Topsterne GmbH is now trying to make itself even more independent of third-party online marketplaces and thus serve its customers even more professionally and easily.

“We’ll buy your cell phone” – how it all started

Anyone who wants to sell or buy something and get a bargain still logs into Ebay classifieds to this day, because almost everything your heart desires can be found on this platform. With a lot of desire to try something new and a good deal of entrepreneurial spirit, Farhad Mirzaei set out and decided to purposefully seek his fortune. ” We’ll buy your cell phone” was initially read in the free classified ad, which anyone in the Hamburg area and later even beyond could access. This immediately struck a chord with potential customers. Anyone who had their old cell phone to sell and wanted to get a fair price for it turned around Simply contact Topsterne GmbH. They courteously visited the interested party at his address, checked the cell phone and immediately paid the customer a fair price that was carefully and independently determined.

2013: Smartphones sell online

The sale of the purchased equipment actually worked so well that the budding entrepreneur was able to expand his business model. The purchase of all types of smartphones, from the iPhone to all the blockbusters of the “Android” operating system, now also took place online. In order to provide the highest possible added value for its customers, the company generously sent out its own shipping labels and digitized their work. In 2013, the shop for purchasing cell phones online was opened. The first step in breaking away from third-party online marketplaces. Anyone who wanted to sell their cell phone in Hamburg and beyond has now found the perfect place to go, and for good reason:

  • Different devices can be evaluated online before they are sold.
  • The price is determined transparently based on the condition and model.
  • If the customer agrees to the purchase price, a free shipping label will be sent to him for selling.

 

August 2013: The first branch in Hamburg

Because the website was designed to be so user-friendly, the smartphone purchasing business grew continuously and exponentially. Topsterne’s business developed to a new level day by day. Time to take the dream to the next level and open your own branch in the middle of Hamburg to enable customers to sell in person on site. The company opened its first shop in August 2013 in Hamburg-Barmbek. Since not everyone just wanted to sell their cell phone, but repairs have also become a big issue over time, Topsterne is also expanding its range of services to include this service for smartphones and tablets of all kinds.

Safety as the highest priority

A topic that deserves the utmost attention and is massively underestimated when it comes to purchasing devices is theft. Because not every device that ends up in a purchase comes from a legal source. Topsterne immediately closed this security gap by installing an extensive, highly secure testing system in the shop and for online purchases. The origin of all devices is extensively checked and researched by our highly trained employees before they are accepted. This obviously creates healthy trust with customers and a win-win situation for everyone, whether they are sellers, buyers or employees.

2019: Founding of Topsterne GmbH

Over time, more and more new employees are hired and since purchasing remains so popular, the product range of Topsterne GmbH is continually being expanded. In addition to the core topic of smartphones,tablets and especially Apple products such as iPhone, iPad and Macbook, laptops, smartwatches and others are also included in the range. The range of choices is becoming larger. In 2019 the time has finally come: the ambitious project becomes Topsterne GmbH. We celebrated this milestone with new, interesting offers, a relaunch of the online presence and a new logo.

Topsterne GmbH – the partner for digital and analog purchasing

For us, growth also means an increase in the quality of service. With the help of the online shop software “Magento” we created a new basis for our online shop. We have optimized the purchasing criteria so that our customers know much more quickly what their device is worth today. We also update the prices daily, which means our customers can rely on them being correct. At the same time as our digital activities, we have also put out feelers in the analogue world, because today we are not only represented in Hamburg, but also cooperate with partners outside the Hanseatic city. This is the only way our customers can freely choose between our online service and a visit to our main branch. Anyone who decides to sell their technical device online After the check has been completed, you can send in the device and see the amount in your account a few days later. However, this process is even quicker directly in our shop in Hamburg: bring it there, evaluate it and have it paid out – regardless of whether it is cash or digital (PayPal or bank).

Our customers stay up to date with the latest technology

Our customers have also written the success story of Topsterne GmbH, because they are the constant drive for us to adapt and develop our services, which is why we are expanding the product range and increasing the speed of processing and payouts. As reviews of Topsterne GmbH on independent portals show, we consistently manage to complete the entire processing and payout process within 24 to 48 hours. Whenever we read reviews like “Nobody is faster” or “There are better prices nowhere”, it is a motivating confirmation for us and at the same time an incentive for new projects that are intended to help our customers sell and be up to date Stay state of the art!